Home / Case Studies / Portal-Closure POS Cashier and Operating Co-Facilitator System
Anonymized review of a real project

Retail and trading chain

Chain Retail POS System

The dissemination indicates how approximately 120 chain stores, POS upgrades, deal with Android terminals, offline transactions, commodity inventories, members ' promotions, equipment fit-out and Headquarters data synchronization.

Android POSLocal-FirstEquipment fitSynchronization of Headquarters data
Anonymized review of a real project

A delivered project, presented with client information anonymized

This page includes only project facts that can be disclosed. Client identity, contract value, production data and sensitive configuration are omitted. We do not publish performance, cost or benefit figures unless they can be supported by reliable project records.

We'll see about this.

Who's using it, what's the system doing, what's the value?

Main users

Finance, business owners, business managers and data analysts

Actual use

Enter the door shop to observe openings, peak cash collections, hand-overs, return of goods, daily closings and equipment anomalies, and re-validation of terminal processes; maintain the necessary basic data and transactions to be synchronized using the Local-First approach, clearly identifying the boundaries to be completed online; establish a matching and abnormal recovery mechanism for the sweep, printing and cash boxes, and validate the stores according to the equipment list.

Core functions

The door store cashier terminal.

Provides an operational interface to the corresponding post to perform its daily tasks, focusing on the to-do, results and anomalies.

Commodities and prices

Maintain consistency around business documents, verify key fields and leave a mark on duplication, conflict, failure and avoidance processes.

Membership and promotion

Summarize client identification, communication and business records and provide a continuous context for follow-up, service and manual judgement within delegated authority.

Inventory synergy

Maintain consistency around business documents, verify key fields and leave a mark on duplication, conflict, failure and avoidance processes.

Offline Queue

Maintain consistency around business documents, verify key fields and leave a mark on duplication, conflict, failure and avoidance processes.

Headquarters runs backstage

Support operations personnel to complete operations at the “headquarters operations backstage” stage, to view the status of processing and to manually confirm abnormal results.

Value to operations

The business improvement directions that have been developed by the project are set out below, and uncertified figures are not written as impact commitments on the public pages.

The core process is more manageable when the network fluctuates.

The headquarters rules are uniform.

Equipment and sync anomalies can be traced.

Systems and information for subsequent takeover

01 / Status of operations

Why the project started

The project is designed to accommodate the operating rhythm of the peak of the store, as well as to address network fluctuations, external discrepancies, trading boards, etc. and batch-to-switch risks.

The door shop peak requires less operational steps, clear scan feedback, and no regular back-office interfaces are available

Core business actions that allow offline processing still need to be completed when network fluctuations are occurring

Differences in the number of scanned, printed and cash box equipment types in different stores

Commodities, promotion, trading and inventory require reliable synchronization between the door and headquarters

02 / Implementation methodology

How the project was dismantled and

The first phase is defined by real business assignments that identify processes, data, system dependence and unusual boundaries. The following is the sequence of implementation adopted or recommended in this case.

01

Enter the door shop to observe openings, peak cash collections, hand-overs, return of goods, day-closes and equipment anomalies, and confirm terminal processes

02

Maintain the necessary base data and pending simultaneous transactions using the Local-First approach to identify the boundaries where payments are made online and cannot be made offline

03

Establishment of a fit and abnormal recovery mechanism for the cleaning, printing and cash boxes and physical verification of equipment according to the equipment list

04

Piloting with a small number of doors, processing data synchronization and operation issues before expanding the online range by batch

03 / Publicity of facts

What does this page confirm?

Confirmed

The project covered about 120 chain stores and was lined up in batches

Confirmed

End-of-service Android programme and links to commodities, inventory, membership and promotion operations

Confirmed

Project processed local transactions in network fluctuations and restored synchronization

Confirmed

The public pages do not disclose customer identification, transaction details and contract information

Changes after implementation

The door store closes and manages the unified system boundary with Headquarters

Network and Synchronization abnormally visible and processing path

External fit-out from interim processing to inventoryed engineering work

The line line up reduces the risk of a wide-scale one-off switch.

I don't need to write a complete request first.

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Add a project consultant ' s micro-letter to indicate current problems, systems in place, timing of expected go-live and budget levels, and we will help to determine the scope of the first period and the main risks.

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04 / Project boundary

Who's responsible for what? What conditions must be confirmed first?

Responsibilities of the parties

Singhua is responsible for door shop research, terminal interaction, trading and synchronization mechanisms, service-end capacity, equipment adaptation, piloting and hand-over

Customers are responsible for confirming commodity, promotion, membership and return exchange rules, providing door-to-door environment, equipment and payment channel authorizations

Both parties verify the peak cash collection, the offline restoration, the re-uploading, the switchover and the process of abnormality

Binding and boundary

Offline coverage of only identified business moves is available, and online payments are still subject to the network and payment corridors

Equipment compatibility is based on confirmation type and actual test results, and no simulator is used to replace a department-wide certification

Client brand, contract amount, door address, trade details, payment parameters and production environment not disclosed

05 / Scope of the system

Capability module for possible inclusion in the first phase

The name of the module is not the final quote range. The formal entry requires item-by-item confirmation of the user, input output, permission, interface, abnormal process and entry or not.

The door store cashier terminal.Commodities and pricesMembership and promotionInventory synergyOffline QueueHeadquarters runs backstage
06 / Delivery and acceptance

What should be left when delivery is complete?

DeliveryThe door shop process and business blueprint
DeliveryAndroid POS cashier terminal
DeliveryCommodity inventory member promotion services
DeliveryOffline trading and synchronization mechanisms
DeliveryList of equipment adaptation and testing
DeliveryDeployment, training and transport-to-reach information

Engineering evidence for review

The originals of the client are not displayed on the public page, but the following records should be kept within the delegated authority for similar items.

Engineering evidenceThe door shop research and process confirmation records
Engineering evidenceDescription of terminal, service end and synchronized structure
Engineering evidenceRecord of equipment fit and abnormal recovery tests
Engineering evidenceOffline trading, thioperate, etc. and conflict test records
Engineering evidencePilot batches, online checks and problem desk accounts

Recommended acceptance and inspection baseline

Identification of cashiers, members, promotions and refunds within range that can be completed

Off-line transactions, network restoration, duplicate uploads and conflict management are in compliance with the confirmation rules

Target equipment model completed sweep, printing and cash box connection

The co-ordination of the door shop with Headquarters data and anomalies are visible to the business personnel

Enterprise personnel are able to deploy, configure and handle common issues based on information

Your judgment is based on your actual situation.

The case is only a way to get the project back to your business.

Tell us what is appropriate, what is done in the first phase and what risks are involved in identifying current processes, systems and problems that are being addressed.

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