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Data Driven Management

The data drive does not allow management to read more charts on a daily basis, but rather allows enterprises to obtain more reliable answers to key business issues and to translate them into action.

From experience management to data-driven: how the business analysis platform supports growth

Start with business problems rather than reporting needs

Businesses must first clearly want to answer what they want through data: why the customer loses, which channels pay better, which products contribute profit, and why the order is extended. Designing indicators around questions avoids building a “looks rich, irrelevant” reporting system.

Each indicator should define the operational meaning, calculation rules, data sources, frequency of updating and responsible persons.

Harmonization of data is the way to create a unified business language

The business analysis platform needs to integrate data on CRM, ERP, comptoir, finance, etc., and to establish a unified dimension and indicator calibre.

Data quality issues are also regulated visibly, including missing, duplicated, delayed and abnormal values. Only if the data are credible will managers be willing to use it for decision-making.

From results to process diagnosis

The system should support the process of drilling down revenue to flow, clue, conversion, single price, buyback and refund, and then locate the source of change by region, channel, product and person.

Such analytical links can help businesses to find truly interventionable links, such as optimizing sales follow-up, adjusting portfolio placements, improving stock structures or improving delivery timeliness.

  • Outcome indicators show what happened.
  • Process indicators explain why it happened.
  • Effectiveness of action indicators tracking improvements

Make data a Discovery, Action, Rewind

A mature platform will deploy thresholds and trend warnings, handing over abnormally active actions to the person in charge and recording the handling actions.

When analysis and operations are closed, data are no longer merely a presentation tool for management, but are a common basis for the daily work of sales, supply chains, production and service teams.

Implementation table

Change data-driven operations from reading findings to project input

The most likely problem after reading methodological articles is the acceptance of principles, which are not translated into the next step. It is proposed that the head of operations organize a 60-90-minute mini-workshop, choosing only one real process and not rushing to discuss the full platform.

Step 1: Establishment of a current status and sample baseline

The data are available for one to two weeks in a row, but with a reference to the sample cycle and operational fluctuations. Do not set a good rate of savings before pushing the data.

Step 2: Clarifying the initial closure and inaction

The first phase is designed to allow a chain to run and be retraceable, rather than stacking all business analysis platforms, BI systems, enterprise data platforms into the same version.

Step 3: Match technical results to engineering evidence

The information project needs to identify the primary data responsibility, process status, field calibration, synchronized direction between systems and compensation for anomalies. Online, it is also necessary to check whether the usage rate is reduced by double-entry, waiting, returning to work, and manual aggregation.

Step 4: Receiving, inspection and disking with the same calibre

Assuming that the original process handles 600 missions per month, an average of 20 minutes and a return rate of 10 per cent, the target can be described as “six weeks after the start-up, with an average of 25 per cent less time than the original baseline, given the close complexity of the mission.” The set only demonstrates the measurement method and does not represent any client outcome; official indicators must be identified by the enterprise on the basis of its own sample.

  • Operational material: flowchart, role, sample mission, current issues and baseline data
  • Technical material: system inventory, interface, data access, deployment environment and security requirements
  • Project material: first-phase scope, exclusions, liability matrix, milestones and change mechanisms
  • Receiving and inspection material: test set, execution records, list of deficiencies, indicator queries and handover documents

When these materials are identified jointly by both the operational and technical parties, the method in the article is actually entered into the project. If key data, interface authorization or the responsible person are not in place, the logical next step is usually a limited diagnostic or PoC, rather than an immediate commitment to complete the work period and fixed total price.

Core elements

Implement methodology to project action

  • Indicators must be clear about business issues
  • Harmonization of calibre and data quality as the basis for credible analysis
  • Create real growth with early warning, action and a flash drive
Related issues

Continuing to reconcile common issues in project decision-making

Business Info, Systems integration and Transport

Which system should SMEs use first for informationization?

The process is used to prioritize mature products, requiring differentiated capabilities or complex integration before customisation is considered. The first target is to generate end-to-end closed loops and credible data, rather than to cover all sectors at a time. Management must designate the business leader and a single calibre.

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Corporate information selection, integration and data governance

How should data inconsistencies in multisystems be addressed?

The client, commodity, organization, inventory and order may be the primary responsibility of the different systems, with clear coding, calibration, synchronization and timing. Historical differences require an inventory, cleansing and manual validation, and no batch script can be used to conceal the root causes.

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Business Info, Systems integration and Transport

How does the migration of historical data ensure accuracy and reversibility?

Data migration involves the creation of a directory of data, field mapping, clean-up rules and business responsibility, followed by multiple re-test migration. Accuracy is not only a comparison of the total number of articles, but also a reconciliation of key fields, business amounts, correlations and retroactive differences.

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Corporate information selection, integration and data governance

How do enterprise informatization projects calculate input outputs?

The input includes software, implementation, data, interfaces, training, process adjustments, stopovers and long-term transportation. The benefits can come from shorter cycles, lower inventories, fewer errors, faster returns, higher compliance and transparency of management.

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Content liability statement

The publication body: Shanghai, like the ZhiHua Tech. This paper is used for technical and project decision-making purposes; facts, data and external perspectives are presented on page and can be verified in scope and do not constitute a commitment to the results of a specific project.Checking content clearance, source of information and correction policy

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