First, give conclusions that can be used for decision-making
In the case of knowledge questions and answers, check whether the relevant information is found, mixed into unauthorized or outdated information; generate a layer to check whether the answer is true to evidence, whether the key points are complete, whether the reference supports the conclusion, or not the answer is correct. In the case of Agent, it is also necessary to verify the plan, tools, parameters, writing results, repeat requests, failure compensation and manual takeover. The consequences of different errors are different, and therefore cannot be simple: there should be a separate zero-tolerance or manual approval rule.
What conditions need to be identified before judgement is made?
The same question may have different answers under different business, data and project phases. It is suggested that the following conditions be checked and that the common findings on the web be incorporated into their own projects.
Suggested order of advance
First, we'll be clear about the target and the border.
Sample layers are created by user tasks, error type and risk.
Validation Key Dependence
Defines the indicators of retrieval, response, citation, refusal, tool and manual intervention.
Development of assessable outcomes
Fixed versions of the baseline are operational and critical samples are manually reviewed.
Make sure you decide the next step with the real results.
Access to the release process will be assessed and real problems on the line will be continuously added.
How do you understand it in the actual business?
The client service knowledge base answers well to 100 common questions, but often makes up questions without answers. The overall average may still be high, but it is risky for the client. Teams should separately measure non-response, incorrect quotations, and high-risk commitments, turn uncertainty into manual work, and return to these samples after each update of knowledge or models.
The easiest pit to step on.
Use the model to generate questions and answers and rate them with the same model
Only average accuracy rate reported, no serious errors and failure samples shown
The assessment of the environment is completely different from the production authority, knowledge version and tools
How should we end up receiving and confirming?
The acceptance and inspection shall be delivered to the source of the evaluation and measurement, version, labeling rules, indicator definition, operation configuration, item by result and failure sample. The parties can repeat the operation in the agreed environment and confirm that the high-risk threshold, manual takeover, delay and cost are all on line.
When preparing to communicate with suppliers or internal teams, it is recommended that current processes, representative samples, existing systems, planning time and budget levels be brought. First, the unknown items are clearly marked, and then the decision is made to use diagnostics, PoC, fixed-range projects or ongoing research and development, which is usually more reliable than a direct demand for a price and duration without borders.